Terms of Service

1.1 Marketplace role. Budna is a marketplace for selling, buying, and bidding in different formats. Budna is not an auctioneer and does not own the items. Purchase agreements are made directly between buyers and sellers, except where Budna is identified as seller of record.

1.2 Automated review only. Budna does not manually review listings, reviews, or sellers. Budna analyses these automatically solely to try to detect whether they breach our rules or applicable law, and not to check or verify individual items or sellers. We therefore cannot guarantee that an item actually exists, corresponds to the stated condition, or is safe and lawful, that the information, photos, and reviews that users publish are correct, that a seller is able to perform their obligations, or that a buyer or seller will complete a transaction or allow a return. Trading on Budna takes place directly between users and at their own risk, with the protections that follow from the policies forming part of this agreement.

1.3 Buyer Protection and pricing guidance. Buyer Protection is a discretionary facility offered by Budna, subject to the eligibility conditions and the caps set out in the Payment Terms. It is governed separately and does not make Budna a party to the purchase agreement, nor does it transfer the seller's responsibility to Budna. Any pricing guidance shown on the platform is informational only; current fees and prices are set out in the Payment Terms.

1.4 Payment service. The payment service on Budna is provided by Ping Payments AB (the "Payment Partner"), a payment institution authorised by Finansinspektionen. Buyer funds are held as client funds in safeguarded accounts by the Payment Partner, which independently decides whether and when payments and payouts can be executed on the basis of settlement information Budna provides in accordance with the Payment Terms; Budna does not hold buyer or seller funds on its own account and has no right to dispose of client funds (see Payment Terms and section 18).

2.1 Eligibility. To register an account you must be at least 16 years old. Users under 18 may not sell or receive payouts: selling requires that you are at least 18 years old and that you complete the Payment Partner’s customer due diligence (KYC). Budna’s own identity and DSA verification does not replace the Payment Partner’s customer due diligence.

2.2 Business users. If you register as a business user, you confirm that you are authorised to represent and bind the company to this User Agreement, and that you comply with applicable trade and consumer laws (see Sell as Company).

2.3 Information you provide. You must provide the information Budna needs in order to meet applicable legal requirements. If that information is incorrect, incomplete, or out of date, Budna may restrict or terminate your access to the Services in accordance with this User Agreement.

2.4 Start of services and consumer withdrawal. Services begin as soon as they are approved; by registering you request that the Services are made available to you immediately, during any applicable withdrawal period. Where you as a consumer pay Budna for a service (for example a listing upgrade or the Buyer Protection fee, which is mandatory on purchases from private sellers and optional on purchases from business sellers), you expressly consent to the service being performed during the withdrawal period and acknowledge that the right of withdrawal is lost once the service has been fully performed; if you withdraw before that, you pay a proportionate amount for the part already provided. On a refund of a purchase, the Buyer Protection fee is retained, because you have used the service. If you as a consumer cancel a paid order from a business seller, or the seller cancels a paid order, before the item has been shipped or handed over, however, the Buyer Protection fee is refunded in full. The same applies when you are refunded because the item was never shipped or handed over, for example when Budna cancels the order automatically because the seller has not shipped the item or when a non-delivery dispute is decided in your favour (see Payment Terms, sections 4.3, 7.6, 7.6a and 7.6b). This does not affect a buyer's consumer rights toward a business seller (see Buyer rules and section 13).

2.5 Inactive accounts and service changes. Budna may close unverified or inactive accounts (12 months) and can change or discontinue Services. Where an account is closed and a positive, undisputed balance is held for the user under the Payment Terms, that balance is paid out to the user’s verified bank account within a reasonable time, subject to completion of any outstanding KYC, AML, sanctions, or tax-reporting verification required by Budna or the Payment Partner, and subject to the recovery of amounts owed to Budna (see Payment Terms section 6).

2.6 Account closure. You can close your account in your account settings or through Customer Support. Afterward, you cannot place new bids, purchases, or listings (see Remove My Data). Deletion of the account is only completed once transactions in progress with other users, such as open orders and disputes, have ended. Outstanding fees owed to Budna (see Payment Terms) do not prevent closure. Section 2.5 applies to the release of any positive balance.

2.7 Illegal content. Illegal content is any content that violates applicable law.

2.8 Things you must not do. You must not do any of the following:

Buyers must follow the Buyer rules. Sellers must follow the Budna rules, including condition grading and photo requirements, and the rules in Shipping and pickup. Only items permitted under Prohibited and restricted items may be listed.

Private vs business sellers. Listings indicate whether a seller is a private person or a business (trader badge). Consumer-protection law (including the 14-day right of withdrawal and statutory complaint rights) applies to purchases from business sellers; it does not apply to purchases between private persons. See Buyer rules, Sell as Company, and section 13.

4.1 General. Budna may limit or close accounts, remove content, reduce discounts, or take similar actions in cases of problems or risks, security or payment risk, infringement of third-party rights, actions contrary to this agreement, harassment, unverifiable information, illegal content, or unpaid fees. Budna must close repeat publishers of illegal content; prior events are taken into account.

4.2 Sellers. In addition to section 4.1, sellers may be suspended without refund of seller fees in cases of insolvency, breach of the User Agreement or Payment Terms, false or misleading information, illegal content, or violations of ethical or payment policies. Budna may request information for verification and may inform rightsholders if trademark infringement is suspected.

4.3 Business users. Restrictions or suspensions for business users are notified at or before they take effect, including the reasons. Termination is given with 30 days' notice except in cases of repeated breaches or where the law prevents it. Under P2B Regulation Art. 4(4), Budna may withhold the statement of reasons where doing so would breach a legal obligation or where there has been a repeated breach of the User Agreement.

4.4 Justification. When action is taken due to illegal content or breach, Budna provides a justification including facts, grounds, automated methods, legal or contractual basis, and review options. See Ranking & transparency.

4.5 Reporting. Report illegal content via the "Report" option on a listing, or contact hello@budna.se.

4.6 Restriction while fees are outstanding. While a non-payment fee, including one imposed by Budna for abuse of reservations, a buyer cancellation fee, a seller cancellation fee or a return shipping cost charged to you as a seller after a valid Buyer Protection claim is outstanding on your account (see Payment Terms), your account is automatically restricted. You cannot buy with Buy-It-Now or through checkout, request combined shipping, place bids or automatic bids, make or raise Best Offers or accept counter-offers, publish listings (including creating a listing as active, relisting, restocking or activating several listings at once), or buy boosts or priority placement. When such a fee arises, your automatic bids are paused and your pending Best Offers are withdrawn; bids you have already placed remain binding. You can still pay orders and combined-shipping requests you already have, pay the outstanding fee, send messages, open and respond to disputes, confirm delivery, save listing drafts and handle your own sales, and listings that are already live stay live. The restriction lifts automatically as soon as no such fee remains outstanding, whether because it has been paid or because Budna has waived it. You can ask us to reconsider the fee or the restriction through the complaints process in section 14.

Current fees and prices are set out in the Payment Terms. Changes are announced on the site or via email in accordance with section 17. Continued use means acceptance. Invoicing follows our policy; invoices are delivered through the Services or by email. Buyer and seller fees, holds, and the recovery of amounts owed are set out in the Payment Terms.

Follow the Budna rules. You are responsible for listing content. Listings may take up to 24 hours to become searchable. Optional upgrades may not surface everywhere. Third-party agreements can be required. Accept payment and shipping terms. Budna may withhold funds to cover fees. Features may be limited.

6.1 Default ranking (DSA Art. 27). The default ranking is by relevance, calculated from text match against your query, seller reputation, listing recency, price competitiveness, and, where you have given consent, personalisation signals derived from your past activity. A sort-by control is available so you can choose alternative orderings such as price, ending soonest, or newly listed.

6.2 Sponsored placements. Sponsored placements are clearly labelled as such. We do not place more than three sponsored items above the first organic result on a search results page without further disclosure. See Ranking & transparency for the full description.

Read the listing carefully. Bids and purchases are binding contracts (see Buyer rules and section 20). Third-party agreements may apply. Accept the Payment Terms and the shipping terms. Payments are held and released in line with the Payment Terms and Buyer Protection.

7.1 Pre-checkout disclosure (CRD Art. 6a). Before you complete checkout we disclose: (a) the main parameters determining the ranking of the offer you are about to buy and the relative weighting of those parameters; (b) whether the seller is a trader, indicated by a trader badge; (c) if the seller is not a trader, the statement that EU consumer-protection rights deriving from EU consumer law do not apply to the contract; and (d) the split of responsibility between Budna, the seller, and any other party involved in the contract (for example the carrier or the payment partner).

Comply with laws governing export, import, and shipping. Translations may be provided by third parties; we do not guarantee accuracy or availability. Use them at your own risk. Where you transact internationally, the international Payment Terms apply, but the Swedish Payment Terms govern Budna's payment service.

9.1 Licence to Budna. You grant Budna a non-exclusive, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, adapt, publish, translate, and display your content (including photos and text) solely for the purpose of operating, securing, marketing, and improving the Budna marketplace and apps. The licence ends when you delete the content, except for (i) backup copies retained for up to 90 days and (ii) anonymised or aggregated derivatives that no longer identify the content or you. Moral rights are reserved to the extent permitted by law.

9.2 Your warranties. You guarantee that the content is accurate, non-confidential, and free of infringements. Reviews are public. For personal data, see the Privacy Policy.

10.1 Service "as is". The Services, and any guidance, data, or content provided through them, are made available on an "as is" and "as available" basis. To the extent permitted by law, Budna disclaims all implied warranties, including those of merchantability, fitness for a particular purpose, accuracy, and non-infringement, in relation to the Services and to items listed by users.

10.2 Service availability. Budna does not guarantee uninterrupted access or real-time updates. Budna is not liable for indirect damages (such as lost profits) caused by use, guidance, outages, viruses, third-party actions, enforcement measures, ranking, or similar events. You are responsible for legal compliance.

10.3 Liability cap. Subject to the carve-outs below, Budna's aggregate liability under or in connection with this User Agreement is capped at the greater of (i) 1,000 SEK / 1,000 NOK / €100 and (ii) the fees you paid to Budna in the twelve (12) months before the event giving rise to the claim.

10.4 Mandatory liability and consumer carve-outs. Nothing in this User Agreement limits or excludes Budna's liability for: (i) death or personal injury caused by Budna's negligence; (ii) gross negligence or intentional misconduct; (iii) the mandatory consumer rights of users habitually resident in Sweden under Konsumentköplagen (2022:260), Konsumenttjänstlagen (1985:716), and Distansavtalslagen (2005:59), and the equivalent mandatory consumer rights of users habitually resident elsewhere in the EU/EEA; or (iv) any other liability that cannot be excluded or limited under mandatory law.

You agree to indemnify Budna for costs (including reasonable legal fees) resulting from your breach of this User Agreement, misuse of the Services, or infringement of third-party rights, in each case only to the extent the claim is not caused by Budna's own negligence or breach. If you are a consumer, your indemnity is limited to direct losses that were reasonably foreseeable at the time you registered and does not extend to indirect or consequential loss.

11.1 Amounts Budna pays on your behalf. Where your breach of this User Agreement or the Payment Terms causes Budna to pay, or become liable to pay, a refund, a chargeback, a card-scheme fee or assessment, a fraud loss, or another payment-related cost, to a buyer or to the Payment Partner, Budna may recover that amount from you as part of the indemnity in this section and, for sellers, as part of the Refund-Liable Amount under the Payment Terms. This right arises under this User Agreement and the Payment Terms and does not depend on Budna’s agreement with the Payment Partner providing it. Consumer limitations in the preceding paragraph continue to apply.

Shops must maintain high standards for assortment, descriptions, and delivery, and meet their consumer-law obligations (see Sell as Company). Additional terms may apply; corrective action can be required. Failure to comply can result in immediate limitations under sections 4.1 and 4.2. Shops can be terminated with 30 days' notice. See the Payment Terms.

12.1 Differentiated treatment (P2B Art. 7). Budna does not give differentiated treatment to goods or services offered by Budna or by business users we control compared with those offered by other business users, except as disclosed in Ranking & transparency.

12.2 Data access (P2B Art. 9). Business users have access, through their seller dashboard and export tools, to (a) personal and other data they or their buyers provide for use of the Services, (b) data generated through their listings and transactions on Budna (such as views, conversion, and ratings), and (c) aggregated data about the performance of the Services that Budna provides to business users generally. Personal data of buyers is shared only to the extent necessary for the buyer-seller contract and consistent with the Privacy Policy.

12.3 Mediation (P2B Art. 12). Before turning to external dispute resolution, business users should first use Budna's internal complaints process under section 14 and engage directly with the other party to seek an amicable resolution. Where an internal complaint has not been resolved, Budna is willing, in good faith, to participate in mediation through trusted third-party mediators in respect of disputes about the Services, and identifies the SCC Arbitration Institute (Stockholm) and the Centre for Effective Dispute Resolution (CEDR) (London) as suitable independent mediators.

12.4 Complaints statistics. In line with P2B Art. 11(3), Budna publishes annual statistics on the type and number of complaints lodged, their average handling time, and aggregated outcomes on Ranking & transparency.

Nothing in these terms limits consumers' mandatory statutory rights. In particular, the limitations in sections 10 (liability), 11 (indemnity), 16 (dealings between users), and 19 (claims notification) apply only to the extent permitted by law and do not affect those protections.

13.1 Swedish consumers. If you are habitually resident in Sweden you have, in particular, the rights set out in Konsumentköplagen (2022:260), including the 24-month presumption (presumtionsregeln) in 23 § that defects appearing within 24 months are presumed to have existed at delivery; the rights under Konsumenttjänstlagen (1985:716) where the contract is for services; and the 14-day right of withdrawal in distance and off-premises contracts under Distansavtalslagen (2005:59) 2 kap. A copy of the model withdrawal form is available at Model withdrawal form. Errors and obvious typos in offers and acceptances are governed by Avtalslagen (1915:218) §32 (förklaringsmisstag).

13.2 Other EU/EEA consumers. Consumers habitually resident elsewhere in the EU/EEA retain the protection of the mandatory rules of their country of habitual residence under Rome I Regulation Art. 6(2), in addition to the protections granted by Swedish law as Budna's country of establishment.

13.3 Pre-checkout disclosure. The disclosures required by Consumer Rights Directive Art. 6a (main ranking parameters and weighting, trader badge, trader/non-trader warning, and responsibility split) are provided before checkout as described in section 7.1.

You must raise any disagreement about the Services with Budna Customer Service first.

Budna runs an internal complaints process. If we restrict your account, take down or block content, suspend you, or take other measures under this User Agreement or the law, you can ask us to reconsider that decision within six (6) months of being notified. We deal with such requests promptly, impartially, and proportionately, share the outcome with you individually, and, where relevant, point you to out-of-court options.

14.1 Mediation. For business users, Budna is willing, in good faith, to participate in mediation through the trusted third-party mediators identified in section 12.3. Participation in mediation is without prejudice to either party's right to bring court proceedings.

14.2 Consumer dispute resolution. If you are a consumer, you can also bring the matter to the competent dispute-resolution body in your country. In Sweden: Allmänna reklamationsnämnden (ARN, www.arn.se). Consumers in the EU can also get help with cross-border complaints from the European Consumer Centres Network (ECC-Net).

14.3 Annual complaints statistics. Budna publishes annual statistics on complaints lodged by business users under section 12.4.

You are responsible for determining, reporting, and paying any taxes that apply to your activity on Budna, such as VAT, customs duties, or income tax. Budna does not provide tax advice, and amounts shown are inclusive or exclusive of taxes as stated at checkout.

15.1 EU VAT deemed-supplier rules. Where Article 14a of the EU VAT Directive applies, Budna acts as the deemed supplier for VAT purposes and accounts for VAT through the Import One-Stop Shop (IOSS) for distance sales of goods imported from outside the EU in consignments of an intrinsic value of up to EUR 150, and through the One-Stop Shop (OSS) for intra-EU distance sales by non-EU established sellers. In those cases the seller is treated as making a VAT-exempt supply to Budna.

15.2 B2C receipts. Receipts issued to consumer buyers contain the VAT amount and rate applied.

15.3 Reporting to authorities. Where required by law, Budna may collect and report information about sellers and their transactions to the relevant tax authorities (for example under EU rules on reporting by digital platforms, "DAC7", and to the Swedish Tax Agency). You agree to provide the information Budna needs for this purpose.

16.1 Counterparty due diligence. You are solely responsible for evaluating the users you deal with and the items you buy or sell, including their description, condition, value, and legality, and for deciding whether to enter into a transaction. Budna does not vouch for any user or item.

16.2 Disputes between users. Disputes about the goods, services, or content themselves are between buyer and seller; Budna is not a party to the underlying purchase contract and is not responsible for resolving the substantive contractual claim between users. In parallel, Budna operates the Buyer Protection process under the Payment Terms and the internal complaints process under section 14, both of which apply to the Services Budna itself provides.

16.3 Statutory obligations preserved. To the extent permitted by law, you agree to resolve such user-to-user disputes through Budna's complaints process and the consumer or business out-of-court options in section 14 before bringing proceedings, and you will not pursue Budna for the acts or omissions of another user. Nothing in this section releases Budna from its own statutory obligations under the Digital Services Act, the Platform-to-Business Regulation, the GDPR, consumer-protection law, the General Product Safety Regulation, or any other mandatory law, or from liability for Budna's own acts and omissions under section 10.

17.1 Right to update. Budna may update this User Agreement and the policies that form part of it, for example to reflect new features, legal requirements, or operational changes. We make the current version available on our website.

17.2 Business users (P2B Art. 3). For business users, in accordance with P2B Regulation Art. 3, Budna gives at least fifteen (15) days' advance notice of changes, and a longer period where the changes require business users to make material technical or commercial adjustments. The notice period does not apply where Budna is under a legal obligation to make the change without it, or where the change addresses an unforeseen and imminent danger to the Services, consumers, or third parties.

17.3 Consumers. For consumers, Budna gives reasonable advance notice and at least 30 days where required by law or by the nature of the change.

17.4 Effect of continued use. Changes take effect on the stated date. If you continue to use the Services after that date, you accept the updated agreement. If you do not accept a change, you should stop using the Services and may close your account (see section 2).

The Services rely on third parties, for example the Payment Partner, payment methods such as Swish, identity providers such as BankID, and shipping carriers. Their services are governed by their own terms, and Budna is not responsible for their acts, omissions, availability, or decisions.

18.1 Payment processing. Card and other payment processing is provided by the Payment Partner, Ping Payments AB (reg. no. 559123-5378), a Swedish payment service provider authorised by and under the supervision of Finansinspektionen (the Swedish Financial Supervisory Authority) under the Swedish Payment Services Act (lag (2010:751) om betaltjänster). Buyer funds are held by the Payment Partner as client funds on a segregated basis under the applicable safeguarding rules. The Payment Partner independently performs its own customer due diligence (KYC), transaction monitoring, and sanctions screening, and independently decides whether and when payments and payouts can be executed; Budna has no right to dispose of client funds.

18.2 Other integrations. Budna may also link to or integrate other third-party sites and services. We do not control them and are not responsible for their content or practices; your use of them is at your own risk and subject to their terms.

19.1 Entire agreement. This User Agreement, together with the policies it incorporates, constitutes the entire agreement between you and Budna regarding the Services and supersedes any earlier understanding or representation on the same subject.

19.2 No waiver. If Budna does not immediately enforce a right or provision, that is not a waiver of it. We may rely on it at a later time, and a one-off concession gives you no continuing entitlement.

19.3 Severability. If a provision is later held to be invalid or unenforceable, that finding affects only that provision, while the remainder of the agreement continues to apply. The ineffective wording is to be interpreted, or substituted, so as to give the closest lawful effect to what was originally intended.

19.4 Assignment. Budna may assign or transfer its rights and obligations under this agreement, including to a group company or to an acquirer of the business, without your separate approval. Your own rights and obligations are personal to you and may not be assigned or transferred without Budna's prior written approval.

19.5 Force majeure. Budna is not responsible for delays or failures caused by circumstances beyond our reasonable control, such as outages or network failures, failures of payment or shipping providers, strikes, fire, or acts of government.

19.6 Survival. Provisions that by their nature should continue after your account is closed or the agreement ends, including those on content rights (section 9), liability (section 10), indemnity (section 11), dealings between users (section 16), governing law and venue (section 21), and claims notification, remain in effect after termination.

19.7 No partnership. This User Agreement does not create any employment, agency, partnership, or joint-venture relationship between you and Budna, and you may not make commitments on Budna's behalf.

19.8 Notices. Budna may give you notices relating to the Services by email to the address registered to your account, through the Services, or by posting them on our website; such notices are treated as received when sent or posted. It is your responsibility to keep your contact details up to date.

19.9 Claims notification. Any claim you bring against Budna in connection with the Services should be notified to Budna within a reasonable time after you discovered, or should reasonably have discovered, the event giving rise to it. For consumers, this does not derogate from the statutory limitation periods, in particular three (3) years under Preskriptionslagen (1981:130) §2 for Swedish consumers and two (2) years for hidden defect claims under Konsumentköplagen (2022:260) 23 §.

20.1 Listings are invitations to treat. A listing on Budna is an invitation to treat (utbud) under Avtalslagen (1915:218) §1, not a binding offer. A binding sale contract forms as described in section 20.9.

20.2 Standard auction. In a standard auction, bidders compete by placing bids up to the end of the listing. A seller may set an optional hidden reserve price below which the seller is not obliged to sell; if the reserve is not met at the end of the auction, no sale contract forms. The winning bidder must pay through Budna within 3 days of the end of the auction, or of the creation of the order if that is later (see Payment Terms). That deadline is final: if payment has not been made by then, the order closes and can no longer be paid, and the seller may also close it in the short interval before it closes automatically. An order that is closed unpaid, or that the buyer cancels, gives rise to a fee for the buyer under the Payment Terms, subject to the exceptions set out there. After such an order has closed, the seller may instead of relisting offer the item to the next bidders of that auction, one at a time; accepting such an offer is binding and creates a new order on the same payment rules (see Payment Terms).

20.3 Buy-It-Now. A Buy-It-Now purchase is made in one of two ways, depending on the purchase flow used (see Payment Terms). (a) Binding purchase: the buyer chooses the delivery method, sees the total amount and confirms the purchase before paying. The confirmation is binding and creates the order, which the buyer must pay through Budna within 3 days of confirming. That deadline is final: if payment has not been made by then, the order closes and can no longer be paid, and the seller may also close it in the short interval before it closes automatically. An order that is closed unpaid, or that the buyer cancels, gives rise to a fee for the buyer under the Payment Terms, subject to the exceptions set out there, and the item is released for sale again where the listing is still available. If the listing is an auction that also has a Buy-It-Now price, however, a binding purchase ends the auction immediately; if that order then closes unpaid, the auction does not resume and the seller may relist the item. (b) Reservation: the order is created only when the buyer starts the payment, and the item is reserved for that buyer for a limited payment window; its length depends on how the purchase is made (for example directly, through checkout or as part of a combined-shipping request) and is set out in the Payment Terms. If payment is not completed within the window, the reservation lapses, the purchase does not go ahead and the item is released for sale again where it is still available. No fee is charged automatically when a reservation lapses or when the buyer cancels it before paying. If 3 reservations are abandoned in this way within a rolling period of 60 days, the buyer receives a warning and Budna is notified. Only reservations that the buyer abandons are counted, not those that lapse because of Budna, the Payment Partner or the seller (for example a system fault or a listing that Budna has removed); a binding purchase is never counted. Clear abuse of reservations can, after a review, lead to Budna imposing a non-payment fee (see Payment Terms).

20.4 Best Offer. A Best Offer listing allows buyers to submit an offer below the listed price. The seller may accept, decline, or counter within the validity period stated in the listing; an unanswered offer lapses on expiry of that period. An accepted offer (including a counter-offer that the buyer accepts) must be paid through Budna within 3 days of the acceptance (see Payment Terms); if it is not, the seller may close the order from that point, and the buyer can still pay until the seller does so, but no later than 6 days from the acceptance, after which the order closes automatically. The rules in section 20.2 on closing the order and on fees otherwise apply in the same way, with the days counted from the acceptance. The offer to the next bidders described in section 20.2 is available only for auction wins.

20.5 Anti-snipe extension. If a bid is placed in the final two (2) minutes of an auction, the end time is automatically moved so that two (2) minutes remain after that bid; for example, a bid placed with 90 seconds left extends the auction by 30 seconds. Every further bid in the final two (2) minutes has the same effect, with no limit on the number of extensions, so an extended auction ends when two (2) minutes have passed after the last bid. The Budna server clock is authoritative for the end time.

20.6 Bid increments. The minimum next-bid increment is set out in the bid-increment table at Bid increments and is not reproduced here.

20.7 Bids are binding. Bids are binding declarations under Avtalslagen §1. A bid may be retracted only where (i) a bidder has entered an obvious typo amounting to more than twice the intended amount and the conditions of Avtalslagen §32 (förklaringsmisstag) are met, (ii) the seller has altered the listing in a material way after the bid was placed, or (iii) a verified system error has produced an incorrect bid. Retraction must be requested within twenty-four (24) hours of the bid, or within twenty-four (24) hours of becoming aware of the grounds for retraction, whichever is later, and in any case before the listing ends. Repeated bad-faith retraction requests result in account suspension.

20.8 Shill bidding. Shill bidding is strictly prohibited. Sellers must not bid on their own listings, directly or through related accounts, family members, employees, or any other person acting in concert with the seller. Detected shill bidding results in removal of the listing, voiding of the affected bids, suspension of the account, forfeiture of fees, civil liability for losses caused, and reporting to Konsumentverket. Shill bidding is a prohibited commercial practice under Marknadsföringslagen (2008:486) §5-7 and Annex I point 22 of the Unfair Commercial Practices Directive.

20.9 Contract formation. A binding sale contract forms between buyer and seller (a) at the end of a standard auction with the highest valid bid that meets or exceeds any reserve, (b) on the buyer's confirmation of a Buy-It-Now purchase (section 20.3), or (c) on the seller's acceptance of a Best Offer. The buyer must pay through Budna within the payment deadline that applies under the Payment Terms: 3 days for auction wins and accepted offers, 3 days for binding Buy-It-Now purchases, and the reservation's payment window for Buy-It-Now reservations. If a Buy-It-Now reservation lapses or is cancelled, or an unpaid auction, Best Offer or binding Buy-It-Now order is closed or cancelled, the contract ends and the purchase does not go ahead; any fee payable as a result is set out in the Payment Terms. Budna sends an order confirmation without undue delay in accordance with E-Commerce Directive (2000/31/EC) Art. 11. For consumer contracts with business sellers, the 14-day right of withdrawal under section 13 starts running on physical receipt of the goods by the consumer. Budna is an intermediary and not a party to the resulting purchase contract, except where Budna is identified as seller of record.

This User Agreement is governed by Swedish law.

21.1 Consumers (Rome I Art. 6(2)). If you are a consumer, the choice of Swedish law does not deprive you of the protection afforded by mandatory provisions of the law of the country in which you have your habitual residence.

21.2 Jurisdiction over consumers in the EU (Brussels I-bis Art. 17-19). Consumers habitually resident in an EU Member State may bring proceedings against Budna either in the Swedish courts or in the courts of the Member State of their habitual residence, and may only be sued by Budna in the courts of their habitual residence.

21.3 Non-consumer users. For users who are not consumers, disputes are heard by the Swedish courts and the court of first instance is Göteborgs tingsrätt.

If you have questions about these terms, our support team is ready to help.