Authentication & Security
Budna combines identity verification, secure payments, and item-condition transparency to keep trading safe. This page works together with Budna safety efforts and Buyer Protection.
Budna Marketplace AB · Effective from November 1, 2025 · hello@budna.se · Updated Jun 16, 2026
Account & identity security
- Identity verification (BankID) for sellers before payout, to deter fraudulent or throwaway accounts.
- Keep your login private. Never share your user ID or password. Use a strong, unique password.
- We may verify information and limit or close accounts where information can’t be verified or where there’s a security or payment risk.
Payment security
- Funds are held by a licensed payment partner in safeguarded accounts; Budna stays outside the flow of funds.
- Card payments use 3-D Secure (Strong Customer Authentication).
- Swish payments are settled instantly and securely via BankID.
Item authenticity
- Counterfeits are banned (see Prohibited items and Rightsholders & Budna).
- Mandatory photos and condition grading create a clear record of what was sold.
- For higher-value items, Budna may offer or require additional verification or inspection.
Reporting a security concern
- Suspicious listing or message: use Report or email support@budna.se.
- Suspected account compromise or payment fraud: contact us immediately at support@budna.se.
- Responsible disclosure: if you’re a security researcher and find a vulnerability, please report it to security@budna.se and give us reasonable time to fix it before disclosure.
Need Help?
If you have questions, contact us at the address below.
Security questions? support@budna.se