Privacy Policy

When you visit our websites, use our applications, services and tools, or interact with our advertising or content, we automatically collect information sent to us from your computer, mobile device or other device used for access.

We collect information directly from you that you provide on our websites, or that you give us when you register an account, use our websites, applications, services or tools.

We may also obtain information about you from third parties, for example credit reference agencies to verify identity and prevent fraud, payment providers to process transactions, and social media if you link your account.

When an auction win, accepted offer or binding Buy Now purchase closes unpaid, or you cancel it, the non-payment fee or, if you cancelled, the buyer cancellation fee is created on your account automatically, unless one of the exceptions in the Payment Terms applies. While any fee is outstanding, your account is restricted automatically: you cannot buy, bid, make offers or accept counter-offers, publish, relist or restock listings, or buy boosts or search priority. When a fee arises, your automatic bids are stopped and your pending offers are withdrawn, while bids you have already placed stay valid. You can still pay orders you already have, pay the fee, send messages, handle disputes and your own sales, and keep your live listings. The restriction lifts automatically as soon as all outstanding fees are paid or waived.

We count the reservations you abandon over a rolling 60 days. A combined-shipping request counts once, and reservations that ended because of the payment system, Budna’s platform or the seller, or for a reason we cannot determine, are not counted. When the count reaches 3, we send you a warning and open a case for Budna staff to review the account. The warning carries no fee and no restriction. If staff find clear abuse, they may impose a fee on one of the abandoned orders (see the Payment Terms).

Tracking payment deadlines, creating fees and restricting an account while fees are outstanding are necessary for the performance of our contract with you (GDPR Article 6(1)(b)), because the User Agreement and the Payment Terms set out these consequences.

Counting abandoned reservations, sending warnings, opening staff reviews and recording why a payment could not be started are based on our legitimate interest (GDPR Article 6(1)(f)) in keeping items available to buyers who intend to pay and in protecting sellers from reservations that block their sales. You have the right to object to this processing (see "Your rights").

Budna staff who handle payments, account reviews and complaints have access to this data. The seller of an order sees that it closed unpaid or was cancelled. For an auction win, accepted offer or binding Buy Now purchase, the seller is also told when your payment is overdue and may leave a public review of you as set out in the Review rules. When your pending offers are withdrawn because a fee has arisen, the sellers are told that the offers were withdrawn, and a seller who tries to accept an offer from you while a fee is outstanding may be told that this is why the offer cannot be accepted. When you pay a fee, the Payment Partner receives the payment data as for any other payment, and our logging provider (Axiom) processes technical records of these events as a data processor (see "Third-party providers").

We keep records of unpaid orders, fees and warnings for as long as they are relevant for your account and for the fees on it. The 60-day count only includes reservations from that period, but older records are not deleted when they drop out of the count. Records of fee payments are also financial records and are kept for the periods in "Retention periods".

We do not transfer data outside the EEA without adequate safeguards, such as Standard Contractual Clauses.

Budna is a rapporteringsskyldig plattformsoperatör under Lag (2022:1681) implementing Council Directive (EU) 2021/514 (DAC7). For sellers that meet the reporting thresholds (30 or more relevant activities or at least EUR 2,000 in total consideration in a calendar year, and any immovable-property rental), we collect and verify the seller’s name, primary address, taxpayer identification number, VAT number where applicable, date of birth (individuals) or business registration (entities), financial account identifier, and consideration paid per quarter. We report this information to Skatteverket by 31 January of the year following the reportable period.

Information right. We provide each reportable seller, by 31 January, a copy of the information we report (Seller Dashboard, Tax section).

Onward exchange. Skatteverket exchanges the data under DAC7 to the tax authority of the seller’s country of residence and, for immovable property, to the tax authority of the location State.

Payout suspension. If a reportable seller fails after two reminders to provide the required DAC7 information, Budna will close the account for new listings and suspend payouts as required by Skatteverket guidance.

Legal references: DAC7 Annex V; Lag (2022:1681).

In Budna’s payment flow, the Payment Partner is the payment service provider responsible for transaction monitoring and for reporting suspicious activity to Finanspolisen, Sweden’s Financial Intelligence Unit, under Penningtvättslagen (2017:630). Budna provides the Payment Partner and the competent authorities with the information required for this, and files reports itself where Budna is subject to a reporting obligation of its own. Such reports are made without notice to the user: under the tipping-off prohibition (Penningtvättslagen chapter 4 section 9), neither Budna nor the Payment Partner may tell you that a report has been made or is being considered.

Legal references: AMLD5/6 Article 39; Penningtvättslagen (2017:630).

Providers that act as data processors are bound by data processing agreements that ensure your personal data is processed in accordance with the GDPR. For transfers outside the EEA, Standard Contractual Clauses (SCCs) are in place. The Payment Partner processes personal data under its own regulatory obligations as an independent controller and is therefore not bound by a data processing agreement with Budna; the exchange of data between Budna and the Payment Partner takes place in accordance with the GDPR rules that apply to disclosures between independent controllers.

The Payment Partner, Ping Payments AB (reg. no. 559123-5378), is a Swedish payment service provider authorised by and under the supervision of Finansinspektionen. When processing payments, the Payment Partner acts as an independent data controller — not as Budna’s processor — because it must process personal data for its own regulatory purposes, including customer due diligence (KYC), transaction monitoring, anti-money-laundering and counter-terrorist-financing controls, sanctions screening, the safeguarding of client funds, fraud prevention, and regulatory reporting. That processing is described in the Payment Partner’s own privacy notice. Budna and the Payment Partner exchange the personal data necessary to initiate, execute, and settle payments, each acting as an independently responsible controller for its respective processing.

After the retention period expires, data is deleted or anonymised, unless the law requires longer retention.

After you request deletion, we will process the request within 30 days (or up to 90 days in complex cases, with notice to you). We will delete or anonymise your personal data, except for data we are required by law to retain, for example for accounting purposes (7 years under the Swedish Bokföringslagen) or to handle disputes and legal claims.

If you close your account without a specific deletion request, we may retain data to meet legal requirements or legitimate interests, but you can always exercise your rights as described below.

If you are not satisfied with how we handle your request, you can lodge a complaint with a supervisory authority. Lead supervisory authority: Integritetsskyddsmyndigheten (IMY), Sweden, imy.se. IMY is the lead authority for Budna’s processing because Budna Marketplace AB is established in Sweden.